Shipping policy
Shipping Policy
Last Updated: May 2026
Thank you for shopping with Loriova.
We are committed to providing a smooth and reliable shipping experience for all our customers.
Processing Time
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or holidays.
Shipping Times
Estimated delivery times:
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United States: 7–12 Business Days
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Canada: 7–14 Business Days
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United Kingdom: 7–12 Business Days
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Australia: 7–14 Business Days
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Europe: 7–15 Business Days
Please note that shipping times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or high-demand periods.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Tracking information may take 2–5 business days to update after shipment.
Shipping Costs
We offer Free Tracked Shipping on qualifying orders.
Shipping costs, if applicable, will be displayed at checkout before payment is completed.
Incorrect Address Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered, please contact us within 12 hours of placing your order.
We cannot guarantee address changes after an order has entered processing.
Delayed or Lost Packages
While most orders arrive within the estimated timeframe, occasional delays may occur.
If your package appears lost or significantly delayed, please contact our support team and we will assist in resolving the issue.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
These charges, if applicable, are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@loriova.com
Loriova