Shipping policy

Shipping Policy

Last Updated: May 2026

Thank you for shopping with Loriova.

We are committed to providing a smooth and reliable shipping experience for all our customers.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders are not processed or shipped on weekends or holidays.

Shipping Times

Estimated delivery times:

  • United States: 7–12 Business Days

  • Canada: 7–14 Business Days

  • United Kingdom: 7–12 Business Days

  • Australia: 7–14 Business Days

  • Europe: 7–15 Business Days

Please note that shipping times are estimates and may vary due to customs procedures, carrier delays, weather conditions, or high-demand periods.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Tracking information may take 2–5 business days to update after shipment.

Shipping Costs

We offer Free Tracked Shipping on qualifying orders.

Shipping costs, if applicable, will be displayed at checkout before payment is completed.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered, please contact us within 12 hours of placing your order.

We cannot guarantee address changes after an order has entered processing.

Delayed or Lost Packages

While most orders arrive within the estimated timeframe, occasional delays may occur.

If your package appears lost or significantly delayed, please contact our support team and we will assist in resolving the issue.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.

These charges, if applicable, are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: support@loriova.com

Loriova